Chester Civil and Family Justice Centre

Addresses

Visit us

Off site parking is available within 100m of the venue on Pepper StreetChester CH1 1DF

Write to us

Trident HouseLittle St John StreetChester CH1 1SN

Contacts

Enquiries

0300 123 5577National Contact Centre for Civil & Family Court Monday to Friday 8.30am to 5pm

Enquiries

0300 303 0642Divorce Contact Centre - Monday to Friday 10am to 6pm

Family public law (children in care)

0330 808 4424Digital process for case numbers starting with C5

Social security and child support

0300 123 1142

Facilities

01244 404262If you have a disability and need help coming to a hearing, please contact this number.

DX

702460 Chester 4

Email

Civil court

[email protected]

Family court

[email protected]

Social security and child support

[email protected]

Breathing space enquiries

[email protected]

Family public law (children in care)

[email protected]Digital process for case numbers starting with C5

Adoption

[email protected]

Opening times

Court open

Monday to Friday 9am to 4pm

Telephone enquiries answered

Monday to Friday 9am to 5pm

Bailiff office open

9:30am to 10:30am

Counter open

By prior appointment only (High court 10am to 4pm)

Areas of law

Facilities

No parking

There are no parking facilities at this building, however paid off site parking is available within 100m of the venue on Pepper Street.

Disabled access

This building has level access to the building entrance, and court room. If you have a disability and need help coming to a hearing, please contact 01244 404262  

Assistance dogs

Assistance dogs are welcome.

Hearing Loop

The building has a portable hearing enhancement system available by prior arrangement. Please contact the court by telephone or email to let us know of your requirements.

Security arch

For safety and security, all users and their possessions will be searched by security when they enter this building.  We have a security arch.  Please alert the security officer if you have a pacemaker.

Lift

Lifts are available in this building to access all floors.

Public toilets

Public toilets are available on all floors.

Disabled toilet

Accessible toilets are available and are located on the ground, first and third floors.  Lifts are available to these floors.

Refreshments

Refreshments are available via a vending machine and water coooler.

Interview room

There are private interview rooms on the ground, first and second floors.

Children's waiting room

The court has a childrens area on the second floor.

Baby changing facility

Baby changing facilities are available on the ground, first and third floors.

Video facilities

Video conference facilities excluding prison to court video links [for courts only].  For queries please contact 01244 404 274 or 257.

Wireless network connection

Wi-Fi is available in all areas of the building.  Please read notices on display.

Witness service

Support Through Court (previously known as the PSU) is available on site to provide assistance. www.supportthroughcourt.org  

Hidden Disabilities Sunflower network

Lanyards available on request.